Lobotix
Campaigns & audiences

Choose who hears from you, and how it gets written

A campaign in Lobotix is two decisions: which customers qualify, and whether each message is written individually or written once and sent to the whole list. The engine handles the daily execution — including making sure nobody hears the same thing twice.

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Audience

Timing is just another thing you filter on

There is no separate schedule to learn. A date is a condition like any other, so “has not been in for two months” is built exactly the same way as “lives in Denver”. Every condition runs against live CRM data, so the list is recalculated fresh each day rather than frozen at the moment you built it.

Customers Whose dog has a birthday today
Pet-care businesses get one message per dog, not one per household — and pets past a set age are left out automatically.
Customers Whose last visit was three days ago
The follow-up that asks how it went, anchored to their real last visit and sent once per visit.
Customers Who have not been in for sixty days
The quiet stretch before someone stops coming back. Sent once per inactivity window, so nobody gets nagged weekly.
Customers On their 10th, 25th, or 100th visit
Recognize the milestone the day they reach it. Each one is sent exactly once per customer.
Customers Who joined in the last thirty days
The welcome, while the first visit is still fresh in their mind.
Customers With a booking already on the calendar
Reminders and add-ons aimed only at people who have something scheduled.
Customers Who visited in the last ninety days
The announcement audience — a filtered slice of your list rather than a blast to all of it.
Audience

Build the list by clicking, and watch the count update

The audience builder is a grid of plain-language conditions — last visit, visit count, signup date, upcoming bookings, stay type, pet age, contact channel. As you change them, the recipient count recalculates against your real customers.

One audience builder used everywhere — the campaign editor, the studio, and the preview all render the same grid
Live reach count, computed by the same code that picks recipients at send time
Filter on the fields your CRM actually provides — unsupported combinations are blocked before you can save them
Drill into the matched list and see the real customer rows, not just a number
Customers who opted out never appear in a send audience, regardless of filters
Writing

Two ways a message gets written

That is the whole second decision. Everything else about a campaign is the list it goes to.

Written for each person

You write a brief — the goal, the tone, what to mention — and Lobotix writes a distinct message per recipient from their name, their history, their last visit, and their pets. No merge tags, and no two customers receiving identical text.

Written once, sent to everyone

For announcements and compliance-sensitive messages, write the exact copy yourself and Lobotix sends it as-is to the filtered list. Priced lower, because it skips the per-person AI writing.

Setup wizard

Describe a campaign in plain language and it gets built for you — audience filters and brief included.

Starter library

20 ready-made campaigns you can subscribe to in a click, each with its own audience settings you can adjust per business.

Control

Read every message first, or none of them

Some owners want to approve each send for the first month and then stop looking. Both modes are first-class.

Approval queue

Generate a batch of messages, read them, edit or discard the ones you do not like, then approve. You are billed at approval — generating drafts is free.

Batch by batch

Set how many to generate at a time. Approve one batch and generate again to pick up where you left off, with no duplicates.

Test mode

Per campaign, not per account. A campaign in test mode routes everything to your inbox and cannot reach a customer, even on a live run.

Live progress

Watch a run advance in real time on the campaigns page — how many generated, how many sent, and what failed.

Build your first campaign in a few minutes

Connect your customers, build an audience, and see the exact list it would reach today.